Billing Questions

Billing questions may be sent via email. Fill out the form to the right to send a billing question by email. You may also call the billing office at 703-689-2000 or fax via 703-478-6612. We will do our best to respond within 2 business days.

What are the hours of the billing office?

The billing office is open Tuesday, Wednesday, Thursday from 9:00 a.m. - 5:00 p.m.

With what insurance companies do we participate?
  • AETNA CHOICE POS II
  • AETNA HEALTHFUND
  • AETNA OPEN ACCESS ELECT CHOICE EPO
  • AETNA OPEN ACCESS MANAGED CHOICE
  • AETNA OPEN CHOICE PPO
  • AETNA TRADITIONAL CHOICE INDEMNITY
  • ANTHEM BC/BS PPO
  • ANTHEM BC/BS FEDERAL EMPLOYEE
  • ANTHEM BC/BS TRIGON PPO
  • BLUE CROSS BLUE SHIELD PPO
  • CCN PPO
  • CIGNA PPO
  • CIGNA OPEN ACCESS
  • FIRST HEALTH PPO
  • GEHA PPO
  • GREAT WEST PPO
  • HUMANA PPO
  • MAMSI HEALTH AND LIFE PPO
  • MULTIPLAN PPO
  • NCPPO
  • ONE HEALTH PPO
  • ONE NET
  • PHCS PPO
  • PRINCIPAL PPO
  • NALC
  • UNITED HEALTHCARE PPO
  • UNITED HEALTH CARE SELECT AND
  • SELECT PLUS (POS AND EPO)
** We do not participate in ALL Aetna Products. It is your responsibility to call before being seen to confirm participation and benefits. The following are HMO’s or managed care companies we participate with:
  • AETNA ELECT CHOICE EPO
  • AETNA MANAGED CHOICE POS
  • ANTHEM TRIGON HMO
  • BC/BS CAPITAL CARE OR BLUE CHOICE HMO
  • CAREFIRST
  • CIGNA HMO
  • HEALTHKEEPERS HMO
  • OPTIMUM CHOICE
  • UNITED HEALTHCARE CHOICE AND CHOICE PLUS HMO

If you are a member of one of the above HMO plans it is your responsibility to have an up to date and accurate referral at the time of your appointment. If you have not obtained a referral, it is expired, or did not bring it with you; you will be responsible for all charges.

We do not guarantee participation, benefits, or coverage with insurance companies. It is the patient’s/parent’s responsibility to confirm our participation and benefits with their insurance company.

We suggest that you call the phone number on the back of your insurance card to confirm our participation and your benefits prior to your appointment.

If you participate with an insurance company not listed above we will file your claim as a courtesy. You will be responsible to pay your bill in full at the time of the appointment.

We do not participate in any Medicaid plans. We are not authorized with Tricare.
We have opted out of Medicare. No benefits will be paid by Medicare. Please see front desk staff for Medicare contract.

Why do I owe more than my copay?

Please check with your insurance company. Depending on your policy sometimes you may owe an additional amount for testing. This includes deductible, co-insurance and additional copay's.